The Service & Support Group of ACCELARI Services Ltd. & Co. KG stands for excellent customer service in two core areas: professional IT support and intellectual property management. The highly qualified team ensures both technical support for IT systems and professional administration and protection of intellectual property. With many years of expertise in both areas, the service center offers customized solutions for the complex requirements of modern companies.
The central service desk system and clearly defined processes of the competence center enable efficient support in all service areas. As a central contact point, the support service provider coordinates collaboration with all relevant ACCELARI specialist departments and specialized partners. Comprehensive documentation of all service processes ensures maximum transparency and legal security.
The service provider relies on structured processes according to best practice standards, which are continuously optimized. The service portfolio includes not only traditional IT support but also comprehensive services in the field of intellectual property rights: from registration and administration of protection rights through management of licensing rights to strategic consulting on the exploitation of intellectual property. Defined service level agreements guarantee reliable processing times in all areas.
The service specialist combines technical expertise with solid knowledge in the field of protection rights. The close integration of IT support and intellectual property administration enables comprehensive service at the highest level. Regular training and certifications ensure continuous development of service quality in all business areas.
ACCELARI Services Ltd. & Co. KG is distinguished by its comprehensive competence in IT system support and protection rights management. The combination of technical know-how, efficient support processes and solid expertise in the field of intellectual property rights makes the company a reliable partner for sustainable business success. A broad spectrum of flexible service level agreements enables tailor-made support models for every need.
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