Operating instructions and target group audience
How do your employees find your instructions, how do your employees deal with important documentation?
The documentation of processes and workflows is an essential part of corporate management. This is required, for example, to be able to call up certain processes and operations if you forget them. It also plays a very important and helpful role when training new employees who need to be familiarized with the processes in the company. Productivity would hardly be possible if each employee kept to his or her own way of implementing certain processes and activities. As a result, you can quickly lose control over your processes, which will lead to total chaos.
· Documentation of processes or workflows is an essential part of corporate management.
It is requiredto be able to call up certain processes and operations if you have forgotten them.
· Documentation of processes plays a very important and helpful role when training new employees and re-orienting existing staff who need to be familiarized with the processes in the company.
· Productivity would hardly be possible if each employee kept to his or her own way of implementing certain processes and activities.
But what is the main question? Which system is the right one for your company and your employees?
Obviously, a dusty folder with outdated files or a digital version with outdated templates can hardly do any good for company purposes. Instead, it would be better to have a documentation system that is easily accessible to all employees and contains simple instructions no matter where they are.
Nobody can be motivated to work for money alone – at least not with their full commitment. If you want to empower your employees to do more than the minimum, give them a vision.
To do this, you first have to decide what you personally want to achieve with your company, your product and something that is more than just reaching sales targets.
Why did you get up this morning and drive to the company?
And when you have found your purpose, your vision, communicate this as simply as possible to all employees, everyone in the whole company should be able to understand your vision.
And divide the long and distant journey into small stages and goals:
– which you can then celebrate with your employees as you reach them. You are proud of your employees
– make sure that the employees are proud to work for you!
How accessible are the operating instructions for your employees?
Here we recommend the digital version, which can be quickly accessed and is always available online via a smartphone or tablet.
Even for larger companies with several departments, it is recommended to ensure that each department has its own operating instructions, which have been well tested and fully approved by the department managers and senior management.
How can you ensure that your employees always have the most up-to-date documentation?
How long does it take to train new employees?
Do the new employees have easy access to the operating instructions, or does a work process have to be explained to them several times by a competent employee?
The goal should be to make the operating instructions easily accessible in your company (department) and it is best if these can be read and written on mobile devices anywhere and at any time.