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Documentation and the daily reality
Let’s suppose you have good documentation. It is understandable, accessible and up-to-date. But the exciting question is: Is it also used in everyday life?
Put it to the test, go through the departments and compare documentation and reality. And also see how quickly changes are implemented to solve any problems restricting their progress.
Form a team that makes suggestions for a working system and is responsible for constantly updating the documentation. You will see how quickly the motivation of your employees increases as well as the quality of their work.