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Correct documentation
What is important when new colleagues are being trained in a company, someone changes departments or you are stressed by having to replace a colleague on vacation?
Correct: Good documentation! Documentation is more than just a piece of paper on a pinboard: it should be understandable, accessible, recognizable to everyone, and above all: always up-to-date.
It is best if you involve the people who are responsible for coping with the day-to-day running of the company: Your employees!
