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5 types of automation

Whatever you do, do it effectively – this idea fully reflects the social processes taking place in the 21st century.

What happens when the number of deals in a company significantly increases?

There are two choices: the manager recruits people or turns to business automation. In the first case, the human factor is very depressing: employees are not always reliable, they have a lot of problems and their own worries, so why should they do their best to develop someone else’s business?

The natural reaction of a manager who wants to restore or improve performance indicators is to implement a set of actions aimed at improving the situation, including changing the office space, providing employees with the opportunity to be trained, reading “smart” books on motivation. However, sooner or later he understands: FAILURE!

This is where the time of automation comes. Automation reproduces what a person does not need to do.

5 types of automation depending on the size of the structure and its main objectives

Platform automation

In order to better understand the principles of automation, it is necessary to draw a parallel with the correctly laid foundation for building a house. In the process of organizing construction, a person chooses a certain foundation, and then invites a contracting company to implement the idea. And only when they are absolutely ready, can they start building a house. Platform automation is the foundation.
So, a single automated contour collects all the data that the business uses in its work.

Functional automation


Functional automation is appropriate when the platforms have already appeared and a person is working with them. If the first one is considered as a “foundation”, the second one will be useful to compare with further actions in the construction process. This technology gives a person more opportunities to work with the program or its complex. That’s why 80% of cases involve its installation after the organization of the platform.

Real automation


Real automation is identical to functional automation, but its principal difference is the real exclusion of the person who performs certain functions. It is important to note that this type of programming is suitable only for advanced companies seeking to improve efficiency and reduce costs.

Real acceleration of business processes

What is it necessary for? Real automation leads to the release of a resource that can be pointed in a different direction . Thus, the technology provides an opportunity to close 10,000 transactions instead of 1,000 if the same number of employees are employed.

Intelligent Automation


The most developed level today is intelligent automation. It represents the management of business processes through plans. Intelligent automation is defined by three levels:
– monitoring, which is a system for tracking all kinds of indicators.
– sending a signal to other participants of the business process.
– formation of “instructions” to the person by the robot.
Thus, the more intelligent is the replacement of a person, the more intelligent automation is considered.

Big data


Big data is the most complex, but the most “tasty” automation. It is important to know that this mechanism has two fronts:
– statistical information collection.
– algorithm formation. Thus, the system processes a large amount of data and on the basis of figures makes a decision, after which it sends offers to potential customers.