Clear structures – the key to success!
Good documentation is important – but it can document everything, even chaos!
However, it is much better if structures and responsibilities are clearly regulated, because then, in case of doubt, you don’t have to look at the documentation first but know immediately who to contact. So disorderliness has no chance…
If you always give your employees only the most necessary information, they will always refer to the documentation or ask the person responsible.
You should therefore always provide sufficient background information.
Clever employees can then work independently and correctly – and you can see immediately who is the driving force in the department.
Clear structures avoid stress and chaos.
So you and your employees have time and energy for the challenges.
And there is still room for creative solutions – your customers will thank you for it!